What is wrong with Firefox?

by on February 23, 2013

I am having this issue with Mozilla Firefox.

I click on the desktop icon and it would come up. But for some reason, it refuses to open up another window when I want to. It says that it does, but I can’t see it and it doesn’t show up on the Task Manager. It’s like it’s invisible which is frustrating.

Lately it has become a bigger problem where I would start my laptop and click on the desktop icon and it wouldn’t come up. I checked the Task Manager Processes list and it said that Mozilla was already open but I didn’t see it anywhere, so I ended the process. After that, sometimes it will come up after I click the icon again and sometimes I have to repeat the same steps as before and it is very time consuming.

What do I do to fix this? My virus detector says its not infected but I almost think it is.

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{ 3 comments }

Ruben Marino February 23, 2013 at 5:18 am

uninstall and install it again it my might works.just try

Sandy K February 23, 2013 at 5:23 am

I have had problems trying to bring up the desktop Icon, I must do this about five times. I don’t know how to fix mine either I wish I could help you, but it honestly sounds like a problem with Firefox not your system.

Gary February 23, 2013 at 6:15 am

Check to see if Firefox runs in safe mode:

1. Close down Firefox completely: At the top of the Firefox window, click the File menu, and select the Exit menu item.Close down Firefox completely: On the menu bar, click the Firefox menu, and select the Quit Firefox menu item.Close down Firefox completely: At the top of the Firefox window, click the File menu, and select the Quit menu item.

2. In Windows, click Start, open the All Programs list, and navigate to the Mozilla Firefox folder. In the Mozilla Firefox folder, select Mozilla Firefox (Safe Mode).Hold down the option key, as you start Firefox.Go to your Terminal and run:

firefox -safe-mode

If this works then you may have an extension that is causing Firefox to hang. Turn off your extensions one at a time until the problem goes away.

1. Click the Tools menu and then select Add-ons. The Add-ons window appears.

2. In the Add-ons window, click the Extensions panel. The list of installed extensions appears.

3. Click the name of an extension the list to select it.

4. Click Disable to disable the selected extension.

5. Repeat for each of the other extensions in the list.

6. Click Restart Firefox.

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